If your heat is blowing cold, your air conditioner is not keeping up, or the water heater has stopped giving you hot water, you want a contractor who answers the phone and explains the problem clearly. G's Heating and Cooling serves homes and businesses in Troy, MI, with heating, cooling, water heater, mini split, and commercial refrigeration work.

Most calls we get from Troy start the same way. Something stopped working, or it works but not well, and the customer wants to know whether it is a repair or something bigger. Call us, tell us what you are seeing, and we will help you decide on the next step. You can also email us to ask about a project or request a free quote.


HVAC Contractor help

Our HVAC work in Troy covers both sides of the system. We repair and install air conditioning and furnaces for residential and commercial properties. We also handle complete heating system installations when a repair no longer makes sense.

Heating and cooling repairs

Repair calls usually involve a system that will not start, runs but does not reach the temperature you set, makes unusual noises, or cycles on and off more than it should. We look at the equipment, explain what we find in plain language, and give you options before any work begins.

New system installations

Sometimes the honest answer is that a system is worn out. When that happens, we talk through what size and type of equipment fits your space and budget. You get a free quote, and we are happy to answer questions before you decide.


Services available in Troy, MI

These are the services we offer to Troy customers:

  • Water Heater Repair: diagnosis and repair when you have no hot water, not enough hot water, or a unit that is acting up.
  • HVAC Contractor services: air conditioning and furnace repair, plus heating and cooling system installation.
  • Mini Splits: ductless heating and cooling for rooms or areas that a central system does not serve well.
  • Commercial Refrigeration Services: repairs and service for walk-in coolers, freezers, and other refrigeration equipment used by restaurants and stores.
  • Urgent residential calls: if a home heating or cooling problem cannot wait, call us and we will talk through the situation with you.

Local property needs

Troy has a mix of private homes and working businesses, and the needs are different for each. A homeowner is usually dealing with comfort, a hot water problem, or a system that is due for replacement. A business owner is often worried about keeping product cold, keeping customers comfortable, and avoiding downtime.

Here are a few situations we commonly see from customers in the area:

  • A house with a room that never heats or cools like the rest, where a mini split may be worth considering.
  • A furnace or air conditioner that needs repair or is reaching the point where replacement should be discussed.
  • A water heater that is not producing hot water the way it should.
  • A restaurant or store with a walk-in cooler or freezer that is running warm or failing to hold temperature.

We do not assume what your property needs before we see it. Every building and system is a little different, so we start with a conversation and then look at the equipment itself.


What to expect

We keep the process simple so you know where things stand at each step.

  1. Call or email. Tell us what the equipment is doing, how long it has been happening, and whether the property is a home or a business.
  2. Schedule a visit. We set a time that works for you within our posted hours.
  3. Diagnosis. We check the system and tell you what we found in everyday language, not jargon.
  4. Options. You hear the repair or installation choices before work starts, and you can ask for a free quote on larger projects.
  5. Work and follow-up. We complete the job you approved and answer any questions about how the equipment should run afterward.

Hours and contact

We are available Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 5:00 PM. We are closed on Sundays. You can reach us at (586) 744-8954 or by email at Nikgjonaj33@gheatingcooling.com.

When you contact us, it helps to mention the type of equipment, any error codes or noises, and when the problem started. Photos of the unit or its label can also speed things up if you send them by email.


Common questions

What water heater problems can you look at?

We handle water heater repair for issues like little or no hot water, a unit that is slow to recover, or one that makes unusual noises. Describe what is happening when you call and we will tell you how we would approach it.

What is a mini split and when does it make sense?

A mini split is a ductless system with an outdoor unit and one or more indoor units. It is often used for rooms, additions, or spaces that are hard to serve with a central system, and many models provide both heating and cooling.

What commercial refrigeration equipment do you service?

We work on commercial refrigeration for restaurants, stores, and other businesses, including walk-in coolers and freezers. That includes refrigeration repairs when equipment is not holding temperature.

Do you repair both furnaces and air conditioners?

Yes. We repair both and install new heating and cooling systems for residential and commercial properties. If a repair is not the sensible choice, we will tell you and explain the replacement options.

What should I have ready before I call?

Note the type of equipment, roughly how old it is if you know, what symptoms you have noticed, and when they began. If you can read the model label on the unit, that is helpful but not required.

Do I need to be home during the visit?

For most homes, it helps to have an adult present so we can review the problem with you and get your approval for any work. For a business, we can coordinate with a manager or staff member who knows the equipment.


Talk to us about your Troy project

Whether you have a system that has stopped working or a project you are only starting to plan, G's Heating and Cooling is ready to help. Call or email us to describe the situation and set up a visit in Troy, MI.

Need Heating or Cooling Help? Let’s Talk

Tell us what’s going on with your system and we’ll follow up with a clear next step and a free quote.